Deep Seven Mattress Warranty >>>>

Products covered by this limited warranty

  • Covers mattresses manufactured by Ideal sleep solutions. (“Deepseven”) and sold by Deepseven.

  • Accessories (pillows) are not covered under the warranty.
     

Who this warranty extends to

  • This limited warranty extends only to the original purchaser of any Mattress.

  • Warranty is applicable only for the period of ownership by the original purchaser.

  • Please retain a copy of the original receipt as a proof of this purchase.

  • The warranty is not transferable.
     

Deep Seven limited warranty and responsibilities

All Deep Seven Mattresses come with a 10 year hassle free warranty.

What this limited warranty covers

This limited warranty applies to the following defects:

  • Visible indentation greater than 1 inch.

  • Physical flaws that cause the foam to split, crumble or crack.
     

Exclusions

  • Defects to the cover assembly.

  • Any defects caused due to improper use of mattress or use without proper support.

  • Physical abuse or damage to the structure and/or cover material, including but not limited to, burns, cuts, tears, liquid damage, or stains; provided, that the defect is caused by such abuse or damage.

  • Exposure to direct sun light.

  • Purchased from unauthorised sources.
     

Deepseven’s responsibilities

  • In the event of a genuine defect, Deepseven’s sole and exclusive liability will be to provide a repaired or a replacement mattress or mattress cover, at its own discretion.

  • Address the warranty claim within 90 days of receiving an eligible warranty claim.
     

Purchaser's responsibilities

  • Purchaser should return the defective product at his own expense to Deepseven.

  • Original proof of purchase should be attached.

  • Product should be shipped to the address mentioned at the bottom of this page.

  • All to-and-fro shipping and transportation costs that are part of the warranty Claim shall be borne by the Purchaser.

  • Address to return products is IDEAL SLEEP SOLUTIONS, Survey No.125, Bettahosapura, Vengal, Kolar district,563102.

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